Privacy Policy

1. Introduction

Menarc Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website `https://menarc.in`, engage our web development services, or interact with our automation systems.

2. Information We Collect

We may collect information about you in various ways, including:

• Personal Identification Information: Name, email address, phone number, company name, and job title when you submit inquiry forms or request consultations.
• Technical & Usage Data: IP address, browser type, operating system, referring URLs, and interaction metrics gathered via automated cookies and Vercel Analytics.
• Project & Business Data: Specifications, credentials, and API keys shared securely under NDA for the sole purpose of executing contracted development work.

3. How We Use Your Information

We use the collected information for the following commercial purposes:

• To provide, operate, and maintain our web platforms and custom software solutions.
• To communicate with you regarding project updates, proposals, and customer support inquiries.
• To improve our website UI/UX, evaluate marketing campaigns, and optimize Core Web Vitals performance.
• To process secure milestone payments and manage Annual Maintenance Contracts (AMC).

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share necessary data with trusted third-party cloud infrastructure providers (e.g., Vercel, Cloudflare, AWS) strictly for hosting and security mitigation purposes. All third-party providers are bound by strict contractual confidentiality obligations.

5. Data Security

We employ industry-standard security measures, including SSL/TLS encryption, secure JWT authentication, and strict Content-Security-Policies, to protect your data from unauthorized access or alteration. However, no internet transmission is 100% secure, and we cannot guarantee absolute electronic security.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Officer at:

Email: contact@menarc.in
Phone: +91 75502 55420
Address: Menarc Solutions, Chennai, Tamil Nadu, India